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Frequently Asked Questions

FAQ

Welcome to the Energy Solutions and Supplies FAQ page. Here you’ll find answers to common questions about our solar technology, products, warranty, financing options, and payment procedures.

Technology

1.What is solar energy in simple terms?

Solar energy is the light and heat that come from the sun. We harness this energy using solar panels, which convert sunlight into electricity to power homes, businesses, and communities. Since the sun provides a constant source of energy, solar power is renewable and helps reduce reliance on fossil fuels. 

2.Do solar panels work during snowy conditions?

Yes, solar panels can operate in snowy weather. They rely on sunlight, not heat, to generate electricity. Even when it's snowing, some sunlight reaches the panels, allowing them to function. Light snow can be blown off by the wind or melt away, cleaning the panels in the process. Our solar panels are designed to withstand heavy snow loads, ensuring durability and performance.

3.Can solar panels generate electricity without direct sunlight?

Absolutely. Solar panels can produce electricity from indirect sunlight, which means they still work on cloudy, rainy, or snowy days. While the efficiency might be slightly reduced compared to clear, sunny conditions, the panels continue to generate power as long as there is daylight. 

4.Is it possible to power my entire home with solar energy?

Yes, powering your entire home with solar energy is achievable. Factors such as your home's size, energy consumption, and the capacity of your solar system play significant roles. We recommend consulting with one of our professional solar installers to design a system tailored to meet all your energy needs. 

5.Can I store solar energy for use at night?

Yes, by incorporating a battery storage system into your solar setup, you can store excess energy generated during the day for use at night or during power outages. This maximizes your self-consumption and enhances energy independence. 

Products

1.What kind of products does ESAS provide?

Energy Solutions and Supplies (ESAS) offers a comprehensive range of solar products and energy solutions for both residential and commercial applications. Our product lineup includes: 

  • Solar Panels: High-efficiency photovoltaic modules from leading manufacturers. 
  • Inverters: Advanced inverters that convert DC power from solar panels to usable AC power. 
  • Battery Storage Systems: Energy storage solutions to store excess solar energy for later use. 
  • Mounting and Racking Systems: Durable and adaptable mounting solutions for various roof types and ground installations. 
  • Charge Controllers and Accessories: Essential components for optimizing solar system performance. 

We source our products from reputable brands such as Qcells, SEG Solar, Boviet Solar, Canadian Solar, REC, JA Solar, SnapNrack, Hyundai Energy Solutions, Hoymiles, SUNMODO, Unirac, and K2 Systems. 

2.What are the major services and value adds provided by ESAS?

At ESAS, we offer a complete suite of services to support your transition to solar energy: 

  • Consultation and System Design: We provide expert advice and custom system designs tailored to your energy needs and site specifications. 
  • Project Management: Our team oversees every aspect of your solar project, from initial planning to final installation. 
  • Installation Services: We work with certified installers to ensure your solar system is installed safely and efficiently. 
  • Financing Assistance: We offer flexible financing options and guide you through available incentives and rebates to make solar energy affordable. 
  • After-Sales Support and Maintenance: Our commitment doesn't end after installation. We provide ongoing support, system monitoring, and maintenance services to ensure optimal performance. 
  • Energy Audits and Efficiency Solutions: We help businesses and homeowners identify opportunities to reduce energy consumption and improve overall efficiency.

Our value adds include: 

  • Expertise in Commercial and Residential Projects: Whether it's a small home system or a large commercial installation, we have the experience to deliver successful outcomes. 
  • Quality Products: We supply only top-quality products from trusted manufacturers to ensure reliability and longevity. 
  • Customized Solutions: We tailor our services to meet the unique needs of each client, providing personalized solutions. 
  • Customer Education: We empower our customers with knowledge about solar technology, benefits, and best practices.
  • Strong Partnerships: Our relationships with leading manufacturers and installers allow us to offer competitive pricing and superior service. 

 

Commercial Solar Solutions

1.How can solar energy benefit my business?

Investing in solar energy can provide numerous benefits for your business: 

  • Cost Savings: Reduce or eliminate your electricity bills, leading to significant long-term savings. 
  • Energy Independence: Protect your business from rising energy costs and supply volatility. 
  • Environmental Responsibility: Demonstrate your commitment to sustainability by reducing your carbon footprint. 
  • Tax Incentives and Rebates: Take advantage of federal and state incentives that can offset installation costs. 
  • Increased Property Value: Solar installations can enhance the value of your commercial property. 

2.What commercial solar services does ESAS offer?

ESAS provides end-to-end solar solutions for businesses, including: 

  • Feasibility Studies and Site Assessments: We evaluate your site's potential for solar energy production and financial return. 
  • Custom System Design: Our engineers design systems that maximize energy production and meet your specific operational needs. 
  • Project Financing: We assist in securing financing options and navigating incentive programs. 
  • Installation and Commissioning: Certified professionals handle the installation, ensuring compliance with all regulations and standards. 
  • Operation and Maintenance: We offer ongoing support to maintain system performance and address any issues promptly. 
  • Energy Management Solutions: We provide tools and services to monitor energy usage and optimize efficiency. 

3.Can solar panels be installed on industrial buildings and warehouses?

Yes, industrial buildings and warehouses are excellent candidates for solar installations due to their large, flat roof spaces and high energy consumption. Solar panels can be mounted on rooftops or adjacent land to supply a significant portion of the facility's energy needs. 

4.How long does it take to install a commercial solar system?

The timeline for installing a commercial solar system varies based on the project's size and complexity. Generally, the process includes: 

  • Initial Consultation and Site Assessment: 1-2 weeks 
  • Design and Engineering: 2-4 weeks 
  • Permitting and Approvals: 4-8 weeks 
  • Installation: 2-8 weeks, depending on system size 
  • Commissioning and Interconnection: 1-2 weeks 

Overall, a commercial solar project can take between 3 to 6 months from start to finish. 

5.What financing options are available for commercial solar projects?

We offer various financing solutions for commercial clients, including: 

  • Capital Purchase: Outright ownership of the system with full access to tax incentives and depreciation benefits. 
  • Power Purchase Agreements (PPAs): Pay for the electricity generated at a predetermined rate, typically lower than utility rates. 
  • Solar Leases: Lease the solar equipment with little to no upfront costs. 
  • PACE Financing: Property Assessed Clean Energy programs allow repayment through property taxes. 

Our team will work with you to determine the best financing option for your business. 

Warranty

1.What kind of warranty do your solar panels come with?

Our solar panels come with a comprehensive warranty that includes a 12-year product guarantee and a 25-year linear performance warranty. This ensures long-term reliability and peace of mind for your investment. 

2.Who should I contact if my solar system needs maintenance?

While our solar systems are designed for durability and minimal maintenance, you should contact your original installer or our customer service team if you notice any issues or require assistance. 

Finance

1.How much can I save on my energy bills with solar panels?

By generating your own electricity, you can significantly reduce or even eliminate your monthly energy bills. Savings depend on factors like your energy consumption, system size, and local electricity rates. On average, homeowners can save up to $1,500 per year. 

2.What financing options are available for installing solar panels?

We offer various financing options, including loans, leases, and power purchase agreements, to make solar energy accessible and affordable. Our team can help you find the best financing solution to fit your budget. 

3Are there tax credits or incentives available for installing solar panels?

Yes, both federal and state incentives are available to reduce the cost of solar installations. The Federal Investment Tax Credit (ITC) allows you to deduct a percentage of the installation cost from your federal taxes. State and local incentives may include rebates, grants, or additional tax credits. 

Payment Instructions

1.How can I make a payment for my solar system?

To make a payment: 

  1. Visit our payment portal: Make a Payment 
  2. Enter your company name in the designated field. 
  3. Follow the on-screen instructions to complete your payment. 
  4. First-time users: After completing the payment, you will be prompted to create an account for future transactions. 

If you encounter any issues or have questions about the payment process, please contact our customer service team for assistance. 

Additional Questions


If you have any other questions or need further information, feel free to reach out to us: 

  • Phone: (480) 478 1616

  • Address: 33 West Broadway Road, Mesa, AZ, Chandler, AZ, United States, 85210


We’re here to help you harness the power of the sun and make the transition to renewable energy as smooth as possible.